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March 2019

Resident Engineer

Summary of essential job functions

  • Responsible for maintaining and keeping outstanding quality on site.
  • Responsible for managing Customer concerns with the due diligence, providing answers  to them within Customer expectations and its systems.
  • Performs first level analysis on the components stated non conformance by the Customer.
  • Provides clear and concise data entry of all Customer concerns in our incident tracking database.
  • Tracks Customer concerns Problem Solving Process.
  •         Takes care to ensure silent launch of new products on site.

  • Is the trustworthy “face” of the customer on site.
  • Is ready to travel at short notice to USA, Mexico and Europe (short trips).
  • Has a proactive approach, identifying existing or potential problems. Highlighting the early warning signals.
  • Adherence to call escalation procedures and issue relevant documentation and customer data submission.
  •       Other responsibilities as assigned.

Minimum requirements

  • Good written and spoken English. 
  • German, Italian and Spanish (or interest in learning it) preferred.
  • Requires a technical degree in Automotive, Mechanical, or Electronics.
  • 2+ years of experience in Automotive Industry.
  • Experience on automotive diagnostic tools.
  • Experience on automotive SW flashing and log file downloading.
  • Skilled with Microsoft Office products, MS-Windows/Linus operating system.
  • Knowledge of electronic and mechanics testing and measurement devices.
  • Proficiency in interpretation and issuing of technical documentation.
  • Proficiency in quality tools such as 8D reporting, FMEA, PPAP and APQP.

Abilities required

  • Individual must be a self-starter who can interact well with Quality, Manufacturing, Engineering and Sales groups. Must possess strong analytical interpersonal and communication skills and have the ability to work with minimal supervision in a team environment.
  • Flexibility to work fixed and/or rotational shifts.
  • Works accurate and with eye for detail.
  • Has empathy for the Customers situation.
  •         Has intimate knowledge of the Customer needs.

  • Handles in the best interest of both Customer and our Company.
  •         Is able to suggest improvements.

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